Help

Need a hand? Email us at forkfolk@protonmail.com. We usually reply within a day.

I got a new phone. How do I get my recipes back?

Install Forkfolk, then tap Get your recipes back on the first screen. Type the email you saved, and we’ll send a special link. Open the email on your new phone and tap the link.

This only works if you saved your account with an email. To check, open Forkfolk and go to Profile.

How do I invite my family?

Open People and tap Share invite link, or Copy link and paste it in a message. When they tap your link, you’re connected. If they don’t have Forkfolk yet, the link takes them to get it.

Who can see my recipes?

Only you, until you share them. Open a recipe and tap Share to choose: Only me, My people, or Selected people.

Someone is bothering me

Open their name on the People tab. You can Remove them, Block them so they can’t connect again, or Report them to us. They aren’t told.

How do I delete my account?

In the app, go to Profile → Delete my account. This deletes your account and everything in it right away, and can’t be undone.

Don’t have Forkfolk on your phone anymore? Email forkfolk@protonmail.com from the email you saved in Forkfolk, and ask us to delete your account. We delete it within 30 days and write back when it’s done.

If you never saved an email, we can’t tell which account is yours, so we can’t delete it by email. It’s deleted on its own, with everything in it, once it hasn’t been opened for a year.

What’s deleted: your account, name, email, profile photo, recipes, photos, collections and connections. Recipes you shared disappear for everyone. Versions other people made of your recipes stay theirs. Copies may stay in our service’s backups for a short time before they’re gone.

How do I delete some of my things, but keep my account?

A recipe: open it, tap ••• at the top, then Delete recipe. It’s gone for everyone you shared it with, along with its photo. Versions other people made stay theirs.
A recipe’s photo: open the recipe, tap Edit, tap the photo, then Remove photo.
Your photo: in Profile, tap Change your photo, then Remove photo.
A collection: in Cookbook, pick the collection, then tap Delete collection. The recipes in it stay.
Anything else: email forkfolk@protonmail.com from the email you saved in Forkfolk and tell us what to delete. We do it within 30 days and write back when it’s done.

Deleted things are gone right away. Copies may stay in our service’s backups for a short time.